Disconnect an AI app
If you've connected an AI app such as ChatGPT, Claude, or Gemini to your store, you can disconnect it at any time.
- Go to Settings → Connected agents.
- Find the app in the list. Each one shows who connected it, when it was connected and last used, and what it's allowed to do.
- Click Revoke access and confirm.
The app loses access right away. To use it again, you'll have to connect it again and approve it.
Members see and revoke their own connections. Owners and admins see and can revoke everyone's in the store.
Removing book by book inside the AI app itself may not end the connection on our side, so revoke it here too. Connections also expire on their own after 90 days without use.
The AI app's provider keeps whatever the app received from your store under its own privacy policy. Revoking the connection stops new access but doesn't delete what the provider already has. Ask the provider if you want that deleted.
See AI Apps and Agents in our Privacy Notice for what a connected app can see and do.
Export your data
Books you send to Square become items in your Square catalog, and they stay there whatever you do in book by book. You can export them from Square at any time.
In book by book, you can download:
- Your history of books sent to Square: on the Orders page, click Export history for a CSV of every book sent to Square.
- A restock order: on the restock report, click Export CSV to download the books you've chosen as a file for your wholesaler.
For a copy of anything else we hold about you or your store, email support@bookbybook.app.
Disconnect Square
There's no button in book by book to disconnect Square on its own. You can:
- Remove book by book in Square. Removing the app's access from your Square account stops book by book from reading or changing your catalog and inventory. Your book by book data stays until you delete your store, and you can use Reconnect Square in Settings → Square to connect again later.
- Delete your store (below), which also disconnects Square.
- Email us at support@bookbybook.app and we'll disconnect it for you.
Cancel your subscription
To stop paying, go to Settings → Billing and click Manage Billing to cancel your plan.
You don't need to cancel before deleting your store: deleting the store cancels its subscription immediately. You won't be charged again and won't receive a final invoice.
Delete your store
Only the store's owner can delete it.
- Go to Settings.
- Scroll to Danger Zone and click Delete Organization.
- Type the store's name to confirm, then click Delete Organization.
This can't be undone.
What happens when you delete your store
Deleting your store permanently removes it and its data from book by book, including:
- Book orders and inventory history
- Restock reports
- Settings, members, and invitations
- Your storefront, its orders and special order requests, its images (logo and hero image), and any custom domain
- book by book's connection to Square
- The AI app activity log
- Your subscription, which is cancelled immediately with no final invoice
Every member loses access to the store, and every AI app connected to it is disconnected straight away.
Some things are kept or left in place:
- Your Square catalog and inventory. Items book by book created in Square stay in Square. Manage or delete them in Square.
- Backups and records we must keep. As our Privacy Notice explains, some information may stay in backups until they expire, or be kept where the law requires it, such as billing records.
Your book by book sign-in isn't deleted with the store, so you can still sign in and set up a new store.
Delete your account
To delete your book by book account (your sign-in, not a store), email support@bookbybook.app from the address you sign in with. If you own a store, delete it first or tell us what you'd like done with it.
Questions
Email support@bookbybook.app with any question about your data, or read our Privacy Notice.